The current course is what? 3 days? In that course, they have to cover a multitude of things, from anger management, all the way through to Schedule 12 (which I think is 3 hours of the course).Poker man wrote: ↑24 Apr 2018 19:00Do you know what? I would welcome some further training as no one is the perfect agent. You may think that I'm just saying this for the benefit of my image, but without any official course dedicated to training agents in the matters of High Court Enforcement, I would welcome the introduction of such a course.John The Baptist wrote: ↑24 Apr 2018 18:56 I accept that EAC2s should not phase you. A bailiff would have to be unbelievably stupid to do something to jeopardize his livelihood. I know you're not that stupid. I do think that on occasions though, you carry out actions that justify considering you for retraining.
The biggest problem is that you work on commission and like every other job that pays in that manner, from the 2nd hand car salesman, to the bricklayer, all the way through to the bailiff, there are problems.
I said before, your industry is decades behind most other types. It is riddled with snotty aholes at the top, many of whom are members of masonic lodges. Many foot soldiers are black, asian or Eastern European but hardly any hold positions of management. I looked at DCBL's website over the weekend and all bar one legal girl were white. The figures are completely disproportionate and I'd wager that even ethnic minority foot soldiers in High Court Enforcement are in a very, tiny minority.
Your industry look at people like me, the Citizens Advice etc and view as as do gooders or anarchists who don't understand what it's like to recover these debts. Of course we understand how difficult it is and the kind of things you have to put up with. The problem is, you can't just assume someone is a debt avoider. Not all of them are and I know that you personally like being away from fine defaulters etc because of that reason. This forum helps many people who encounter bailiff wrongdoing and sometimes creditor wrongdoing. Other than Nigel, we all provide our time for free. The bailiff industry hate us and want to "police themselves". Apart from an 80 year old woman getting battered, I can't imagine what the bailiff industry would deem as wrongdoing. I've never known a bailiff/bailiff manager agree with an LGO decision that went in favour of the debtor.
My personal feeling is that post April 2014, the biggest problems by a long shot are in the HCEO sector of your industry, led not least by the sale fee. If a survey was carried out listing sale fees charged in High Court Enforcement, compared to all other types of enforcement, the difference between the two totals would be massive.